Orders can be placed directly online on selected products or by sending our orders department an email to: orders@associated-pallets.co.uk (please add quotation number and delivery address if possible).
Delivery is free, providing you spend £300.00 or more, excluding VAT. Otherwise, a £55.00 delivery charge will be applied.
Please note an additional delivery charge may have to be applied for deliveries in the Scottish highlands, parts of Scotland and Ireland.
We accept most major credit and debit cards. You can also pay via BACS or PayPal.
Credit accounts can be set up for repeat ordering customers.
Providing the products are in stock when ordered, delivery will take between 1 and 3 working days (depending on the delivery method you have selected). Some parts of Scotland can take up to 5 working days.
Yes, we do offer a next day and timed delivery services. Next day deliveries must be placed before 12.00 pm in order for you to receive your order the very next day. (Excluding parts of Scotland) Please specify this when ordering.
Yes, collection is welcome on the majority of our products.
Please contact us by telephone so we can see the status of your order. OR you can email orders@associated-pallets.co.uk
No, a tail lift truck can be requested to deliver your goods (please specify this on your order). You can also request this upon checkout via our online shop.
We offer a return, refund or replacement policy if your order is not as described, lost or damaged. We will need signed paperwork on receipt of goods stating this before any action can be taken. This must be actioned within a week or receiving your order.
Please request a quotation as we aren’t able to process international orders via our online shop.
International deliveries is by arrangement.
Due to an extensive distribution network, we are able to offer our services across the UK, Ireland and Internationally.
There isn’t a minimum or maximum order quantity. Our team will be happy to assist with both small and large orders.
Our new wooden pallet prices vary from the lowest, being £5.95 per unit to £28.50 per unit. The prices are based on the pallet size, weight and load capacity. Please contact us for a bespoke pallet size that isn’t listed on our website.
The new wooden pallets are manufactured using large stocks of timber that have been sustainably sourced from a manageable woodland.
The pallet sizes available include UK standard, Euro standard, ISO standard and CP pallets. The UK standard size is generally accepted as 1000mm x 1200mm. Euro standard is commonly 1200mm x 800mm, but this can vary. Additionally, ISO standard pallet sizes will depend on the countries the pallets may be shipped to.
Yes, you can. We offer a bespoke service which means if you require a specific size that isn’t listed, you can still request the pallet by calling us or using our online quoting form. After you’ve requested the pallet, we’ll send you a tailored quotation and PDF drawing.
We offer UK standard pallets, Euro pallets, CP pallets and other pallet sizes. The pallets are usually at around 60% the cost of new pallets, which makes them a popular choice amongst many of our customers.
Yes, used wooden pallets are suitable for DIY. Many of our customers have used the pallets for home improvement projects, including bookcases, chairs, outside furniture and tables.
Wooden pallets can be used for shipping and exporting goods across the country and around the world. We would ISPM15 heat treat, stamped & certificate each pallet on site in our large capacity kiln.
Our used pallets are acquired through our wooden pallet collection service. We collect unwanted pallets that we refurbish to ensure they meet our high standards.
A Euro standard pallets are the most widely used pallet in both Europe and the UK. The most common size for these pallets is 1200mm x 800mm.
The ISO stands for the International Standards Organisation. This organisation set the standard for international pallet sizes. Associated Pallets is ISO9001 and ISO14001 certified.
The International Standards Organisations (ISO) have their own set of standards for pallets that have defined six pallet measurements for sending goods between continents.
The wood used to construct wooden pallets can be categorised into two groups: hardwood and softwood.
Hardwood comes from trees that are classified as angiosperms, which are flowering plants. Examples of hardwood are mahogany, maple, teak, walnut and oak.
Softwood is from trees which are classified as gymnosperms. Some examples of softwoods include; douglas fir, spruce, yew and pine.
Depending on if the pallets are standard or bespoke can slightly change the process.
However, the most common process is that we’ll receive pallet cants, that we trim down and turn into boards. These boards are then sawn into the necessary sized deck boards and stringers for the pallet. Notches are then cut into the stringers to allow entry for forklifts or pallet jacks.
If required, heat treatment is applied prior to assembly. Lastly, the pieces will be put together either by pneumatic nailers or machines that can nail the pallets together at high volumes.
Wooden pallets are most commonly used in shipping and transportation. However, they can be used for the storage of precious goods. Additionally, wooden pallets can make for great DIY projects.
Yes, wooden pallets have the benefit of being easily recyclable. Wooden pallets can have a long lifespan and be either refurbished or reused for shipping. Additionally, wooden pallets can also be used for DIY projects.
We offer a wooden pallet recycling service that we use to refurbish and dismantle unwanted wooden pallets. If the pallets aren’t able to be reused, they are sent to our wood chipping facility.
CP pallets consist of two boards that also contain a gap size, which makes them ideal pallets for bricks, blocks and oil drums. They are most commonly used in construction and the turfing industry.
As well as a range of wooden pallets, we also offer pallet collars, wooden crates and cases, OSB sheet material, plastic pallets, and plastic boxes. You can find a full break down of our products on our product page found within the menu.
On average, it’s assumed that new wooden pallets last for around three years. This doesn’t account for any repairs made, but even once they reach the end of their cycle, many pallets can be refurbished and reused again.
Our wooden pallets are made using high-quality, sustainably sourced timber. You can rely on our pallets to be durable and suitable for worldwide shipping.
Wooden pallets have been used in the shipping industry for a number of years. They are easy to manoeuvre and have the additional bonus of being reusable.
Yes, wooden pallets are ideal for storing goods. They can be heat-treated to ensure that there is little risk of pest contamination.
Investing in wooden pallets can be highly cost-effective as they can be refurbished and reused again and again. We also offer a used wooden pallet service that can be cheaper than a new pallet and still maintain a high amount of durability.
Yes, the pallets are designed to make it easy for forklifts to carry and transport around a facility.
If you have unused wooden pallets that you want to get rid of, please contact our team. They’ll be happy to help you remove them using our pallet recycling service.
You can arrange for a pallet collection by calling our team or completing the form found at the bottom of our wooden pallet recycling service page found within the menu bar.
As part of Associated Pallets’ commitment to the environment, we collect pallets to prevent wooden pallets from ending up on landfill sites when they could instead be recycled and reused.
Our main aim is to refurbish or repair the pallets we receive so that we can then get them back into service. On the occasions where the pallets are broken beyond repair or unsuitable for use, they will be sent to our chipping facility. This way, we can ensure that they don’t end up as unnecessary waste.
As a minimum, we will require a collection of 50 pallets. This does depend on your location and the what type of pallets you have.
Our pallet recycling service is available to our customers all across the UK.
By recycling wooden pallets, you will save trees from being cut down. So far, we have estimated that of the 245,000 wooden pallets we have refurbished and sold, 8,900 trees have been saved from being cut down.
You can rely on us to safely dispose of and reuse the wooden pallets we receive. We have over 20 years of waste management experience.
ISPM 15 is short for International Standard for Phytosanitary Measure 15. It is the 15th measure to protect humans, animals and plants from pests, disease and contamination.
The EU requires wooden pallets to be heat-treated to lower the risks of contamination. Should you be using wooden pallets in freight to and from Europe, you will need to have the pallets heat-treated.
A pallet that has undergone the treatment to ensure that it meets with standards set out by ISPM 15 international standards.
Heat-treatment is required for wood packaging that is required to be moved between the UK and EU. It also helps to protect the pallet from contamination and potential risks from pests.
To heat treat a wooden pallet, a specialist skill is required that is in accordance with specification guidelines. The wooden pallet will need to be heated till the minimum core temperature reaches 56 degrees celsius. This temperature should then be maintained for at least 30 minutes.
Though some countries do require a higher core temperature for the wooden pallets as some pests have been known to tolerate 56 degrees celsius. In this instance, pallets are managed by the National Plant Protection Organisation (NPPO) on a case-by-case basis.
Yes, heat-treated pallets are great for reusing to transport and ship goods globally. ISPM 15 will last the lifetime of the pallet. Therefore once they’ve been treated, the pallets won’t be required to be re-treated unless they go through repair or remanufacture work.
You will be able to tell if a pallet has been heat-treated as every wooden packaging that is heat treated is stamped with an internationally recognised mark to prove that it has been treated to the ISPM 15 standard.
Failure to comply with ISPM 15 standards can lead to severe fines. For example, there was a case in the US where a company was fined $100,000 for falsely using ISPM 15 stamps when they hadn’t put the pallets through the required treatment.
Yes, we have our own kiln that can hold up to approx. 900 pallets, which we use to ensure that the pallets are correctly heat-treated to meet ISPM 15 standards.
The International Plant Protection Convention (IPPC) control ISPM 15 as part of the United Nations Food & Agriculture Organisation (FAO).
By having your pallets heat treated, you will be able to use the pallets for shipping around the world. You can also have the additional benefit of pallets that lessen the chance of bug contamination.
Racking frames are manufactured using a number of wooden slats. They can be made to any size and provide a safe racking system that helps to safely store pallets within your facility.
We offer three different size dimensions. These dimensions are 1350mm x 900mm, 1350mm x 1100 and 1650mm x 1100mm. We can customise the timber racking to a different specification upon request if required.
You will need to request a quote using our online quoting engine to get a price for our pallet racking.
