Privacy Policy

Information Collection and Use:

We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

We do not ask for sensitive information such as credit card numbers online.

We do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information.

If you have any questions about the security of our website, you can send contact us here.

Supplementation of Information

We do not share any information we receive from this website with any 3rd party sources.

Site and Service Updates

We may send the user site and service announcement updates. Customers are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU General Data Protection Regulation 2018 (GDPR)

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Right To Erasure (Right To Be Forgotten)

The introduction of GDPR gives you, the user the right to erasure, also known as the right to be forgotten. If at any point, you wish your personal data to be erased please make a verbal or written request and will we will respond with a month. This right is not absolute and only applies in certain circumstances.

Email Newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to CampaignMonitor who provide us with email marketing services. We consider CampaignMonitor to be a third party data processor. The email address that you submit will not be stored within this website’s own database.

Your email address will remain within CampaignMonitor’s database for as long as we continue to use CampaignMonitor’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the CampaignMonitor database, you will receive periodic newsletter-style emails from us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

© 2025 | Trading As Associated Pallets Ltd

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